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Frequently Asked Questions

We answer the most common questions here. If you don't find what you're looking for, don't hesitate to contact us through the Contact formWe'll respond to all inquiries.

If you are making your first order here, then registration on the site and creating an account are optional. However, if you are making a second purchase, please take a couple of minutes to create an account with us.

Registered users make purchases faster, they have access to additional features on the site.

Also, registered users get the opportunity to take part in marketing promotions and have a chance to win a promo-code for a discount.

You can pay for your order in any of the following ways:

- Paypal

- bank IBAN transfer

- to a VISA or MasterCard

- carefully read all the questions on this page to find out another payment method.

Payment methods are constantly being added, so stay tuned and choose those methods that are convenient for you.

We send your orders by Deutsche Mail, by registered airmail letters. The post of Germany is considered one of the fastest and most reliable in Europe, while the cost of sending is significantly lower than in similar countries. All shipments are entered into the tracking base and are available for tracking several hours after dispatch.

For large orders, we can also offer services of private companies FedEx, EMS, DHL.

The post of Germany sends letters and parcels to all countries of the world. Within 3 days after the letter is accepted, it is sorted at the main post office of the country, undergoes customs inspection and is sent to the country of destination.

The shipment is delivered to European countries in about 3-5 days, to North America, the Middle East and Asia - 10-15 days, Australia and South America - up to 20 days, to Central America and Africa - up to 30 days.

Minor delivery delays may occur during Christmas and the long weekends.

If the banknotes bought in our store are damaged on the way, then let us know and we will replace them or compensate the cost.

If you are dissatisfied with the quality of the banknotes received, please also let us know, we will take action.

All claims are accepted within no more than 30 days from the date your order was shipped, or 2 weeks from the date you received them.

The dates of dispatch and receipt are read from the tracking system for tracking international shipments.

As you all perfectly understand, we need UNC banknotes from different countries to fill our online store. You can pay for your order with the UNC banknotes of your country or offer us to buy your UNC banknotes.

In both cases, please contact through the contact form and your request will be considered in a short time.

First of all, Numiland is an IT company that has experience in creating and promoting websites and mobile applications since 1999.

In addition, the owner of the company, Serhiy Trushyn, has been collecting banknotes since 1986 and has experience with international banknote exchanges since 1998.

Numiland perfectly understands all the requirements for creating such websites and sets itself the goal of becoming the world's first and best IT company for collectors and dealers.

We also have all the competencies you need to build the right marketing strategy for you.

Contact us, we are experts in IT and numismatics!

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